Interview Dates:20,21,22 Jan 2016
Specialisation:Operations/Customer Service , Customer Service (Voice), Customer Service (Web), Technical Support
Qualification:BCA/BCS, B.Com, B.Sc, B.E./B.Tech, Diploma
Key Skills:Technical Support, Customer Support, HelpDesk, Inbound Calls Handling
Bachelor’s Degree/ Diploma (15 Years + Education)
Total Experience: 0-1 Years
Proficient knowledge in Connectivity Troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/ WAN
Proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
Require you to handle inbound calls / emails / chats regarding technical issues for end users.
Shifts will be 24×7 in nature and can vary depending on geographies supported
Interview Date – 20th, 21st & 22nd January 2016
Time – 10 AM till 1 PM
Venue Details: (BANGALORE)
IBM India Pvt. Limited
D1 Block, Manyatha Tech Park, Nagwara, Hebbal, Bangalore
IBM India Pvt. Limited
D Block, Embassy Golf Links, Behind Dell, Kormangala, Bangalore
Contact Person – Aswathy / Sam
MANDATORY DOCUMENTS TO BE CARRIED BY APPLICANTS AT THE TIME OF INTERVIEW.
CANDIDATES FROM NON TECHNICAL BACKGROUND WILL NOT BE ENTERTAINED.
Copy of this Job Posting
Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) – Original
Highest Qualification Mark Sheets – Soft copy
Offer Letter / Relieving letter – for experienced candidates – Soft copy.
PLEASE DO NOT CARRY BAGS / BACK PACKS AS THEY ARE NOT ALLOWED INSIDE THE IBM PREMISES
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India – and has a presence in over 200 cities and towns across the country – either directly or through its strong business partner network.
IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry – and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Walkin Dates:20,21,22 Jan 2016
Walk-in Address:IBM India Pvt. Limited, D1 Block, Manyatha Tech Park, Nagwara, Hebbal, Bangalore
Interested Candidates can directly walkin in the above mentioned date and time.